5 tips to prevent water damage in your home

2/9/2023 (Permalink)

SERVPRO Team Shaw using specialized equipment to clean up water damage.

Water damage is one of the most common causes of property loss in homes across the country. Whether it's caused by burst pipes, flooding, or a leaking roof—water can cause serious damage to your home and possessions. Fortunately, there are steps you can take to prevent water damage before it becomes a costly problem. Here's what you need to know. 

Check Pipes Regularly 

One of the best ways to prevent water damage in your home is to regularly check your pipes for any signs of wear or corrosion. Check for leaks around faucets and showerheads, as well as any visible cracks or dents in the pipes themselves. If you notice anything amiss, have the pipe fixed or replaced ASAP before the issue escalates and causes further damage.

Maintain Your Roof 

Your roof is another important area that needs regular maintenance if you want to protect your home from water damage. Be sure to keep an eye out for missing shingles and inspect for any signs of leakage after storms or heavy rainfalls. 

Don't Neglect Appliances 

Another potential source of water damage is faulty appliances such as washing machines and dishwashers. Make sure all hoses are securely connected and check them regularly for cracks or other signs of wear that could lead to a leak down the line. Consider investing in a shutoff valve so you can quickly turn off the water supply if needed—this could potentially save thousands in repair costs if something goes wrong with an appliance at home. 

Check Your Gutters 

Clogged gutters can cause rainwater to overflow onto your roof and into your walls, leading to extensive water damage over time. To prevent this from happening, make sure you clean out your gutters at least once a year. This will help ensure that they are free from debris such as leaves, twigs, and other materials that can block the flow of rainwater away from your home’s foundation. Additionally, check for any loose or missing shingles on the roof that could lead to water leakage into your attic or walls during a heavy rainfall. If needed, call a professional roofer for assistance in repairing any issues with your roof or gutters quickly. 

Install Waterproofing Solutions 

Waterproofing solutions such as sump pumps and battery-operated back-up systems can help protect against flooding in basements during severe storms by pumping excess moisture away from the foundation of the house before it has a chance to seep inside through cracks in the walls or floorboards. Installing waterproof wall membranes is also an effective way to keep out moisture while preventing mold growth which can lead to serious health issues in addition to costly property damage repairs down the line. 

Your guide to hiring a company for fire restoration in Texas

2/7/2023 (Permalink)

Apartment fire cleanup in Hurst, Texas.

If you’ve had a home fire, it’s important to find an experienced company that can help you restore your home quickly and safely. The right fire restoration team will make sure your home is safe and livable as soon as possible while also minimizing the risk of future disasters. Fortunately, there are many experienced, reliable companies in Texas that can provide high-quality fire restoration services. Let’s take a look at how to find the right one for your needs. 

Research Companies Online 

The best place to start is by researching different companies online. Keep an eye out for any reviews from past customers, since these can give you an idea of the quality of service each company provides. Make sure to check out their website as well – most reputable companies will have detailed information about the services they offer and any certifications they have earned. This can be a great way to get an idea of which companies are the most experienced and qualified before you start making calls or sending emails.  

Ask Around Your Network 

It’s also a good idea to talk with people in your network who may have had experiences with different fire restoration companies in the area. Ask them what their experience was like – were they satisfied with the quality of work? Did it take longer than expected? What did they think about working with the company overall? It’s always better to hear first-hand accounts from someone you trust than relying solely on online reviews or website information.   

Get Multiple Estimates 

Once you’ve narrowed down your options, contact multiple companies for estimates on the job you need done. Make sure each company has all the details so that their estimates are accurate – this includes measurements, materials needed, estimated timeline, etc. Then compare prices across all estimates before making your final decision – remember, it's not just about cost; make sure you're also taking quality into account!  

Fires are devastating events that require quick action from experienced professionals in order to minimize damage and restore homes safely and quickly. Thankfully, there are many reliable fire restoration companies in Texas that can help homeowners get back on their feet after such a disaster occurs. Do your research online and ask around your network for recommendations before getting multiple estimates and making your final decision! With these steps, you'll be able to find a reliable company that meets both your needs and budget requirements for restoring your home after a fire event!

What to know about property restoration in Texas after a fire

1/25/2023 (Permalink)

House fire in the night

Experiencing a fire in your home can be an incredibly traumatic experience, but with the right help, you can restore your property to its pre-fire condition. Knowing what to expect when it comes to the restoration process is key to ensuring that your property is returned to its original state as quickly and efficiently as possible. Here’s what you need to know about property restoration in Texas after a fire. 

The Right Team for the Job 

In order to ensure that your home is properly restored after a fire, it’s important to hire the right team for the job. Look for a company that has experience dealing with fires of similar magnitude and scope as yours. This way, you can feel confident knowing that they are capable of handling any challenges that may arise during the restoration process. Additionally, make sure that they use only high-quality materials and follow all safety protocols.

As a pro tip, try partnering with a property restoration company in Texas that has experience dealing with insurance companies. This can go a long way in helping you maximize your dollars and reduce the amount of stress you’re facing.  

The Cleanup Process 

Once you have hired the right team, they will begin by assessing the damage done to your property. This includes everything from checking smoke damage on walls and ceilings to examining water damage caused by putting out the fire. After this initial assessment, they will begin cleaning up debris left behind by the fire, such as ash and charred wood or furniture. They will also take steps to prevent further damage from occurring due to water or smoke exposure. Finally, they will move on to restoring any items damaged by the fire itself. 

Restoration Techniques 

Depending on how extensive the damage is, there are several different techniques used for restoring items back to their pre-fire state. For instance, if there is significant structural damage caused by smoke or heat exposure, then builders may need to be brought in for repairs or reconstruction work. For less severe damages, like water stains or charring on walls or furniture surfaces, chemical treatments may be used instead of more intrusive measures like sanding or grinding down these surfaces. In some cases where only minor cosmetic changes are needed after cleaning off dust and dirt residue left behind by the fire, painting may be enough for full restoration of certain areas of your home or office building. 

Make sure you receive a full breakdown of all your options before any work is started. This way, you can fully understand what is and is not going to happen with your property and what the final result will look like. 

No matter how extensive the damage caused by a fire is at your property in Texas, having an understanding of what needs to be done during property restoration can help give you peace of mind during this difficult time. Making sure you hire experienced professionals who understand how different materials respond after being exposed to heat and smoke can ensure that your home is restored back exactly as it was before—and maybe even better! With some patience and dedication from both you and those working on restoring your property, there’s no reason why you shouldn’t get back into living life as normal soon enough!

Why choose SERVPRO for mold remediation in Texas?

1/23/2023 (Permalink)

Mold growing on a wall.

If you are looking for mold remediation in Texas, then you should definitely consider using SERVPRO Team Shaw. We are a professional restoration and cleaning company that specializes in providing services that help remove mold and mildew from homes, businesses, and other properties. With a team of highly trained mold remediation professionals, we can come out to your property any time of the day or night and guide you on the next best steps. 

Let’s break down this process a bit more.

Why Choose SERVPRO for mold remediation in Texas? 

The first reason why many people choose SERVPRO Team Shaw for their mold remediation needs is because of the high-quality service they provide. 

Our technicians are highly trained and experienced in dealing with all types of mold, mildew, and other contaminants. This ensures that your home or business will be professionally serviced using the latest techniques and equipment available on the market today.  

In addition to this, we provide all our customers with a detailed estimate up front. This way, they know exactly what’s involved and how much it will cost them.  

What Does Mold Remediation Involve? 

When it comes to mold remediation, there are several steps involved in getting rid of any existing spores or colonies of mold within a home or business. The first step is to identify any areas where moisture may have caused an issue (such as leaking pipes or window sills with cracks in them). 

After identifying the source of the moisture, our team will then inspect these areas closely to determine whether or not a problem exists before taking any further action. If a problem does exist, then we’ll work to quickly treat the area using specialized cleaners and antimicrobial solutions. 

Finally, once all affected areas have been treated with these solutions, we’ll take the necessary steps to prevent future outbreaks. This may or may not include sealing off any potential sources of moisture or humidity within your property.  

SERVPRO is one of the most respected names when it comes to professional mold remediation services in Texas. If you’re dealing with a mold infestation at your home or business, then make sure you contact SERVPRO Team Shaw!

Texas emergency restoration: Why you need it after water damage

1/20/2023 (Permalink)

Air movers being used to clean up water damage in a home.

As a homeowner, you never want to be confronted with water damage. However, it’s important to know that when it happens, there are specialists who can help. Texas emergency restoration services are designed to restore your home and get it back to its pre-damage condition as quickly and efficiently as possible. Let’s discuss why this is so important. 

Restoring Your Home Quickly 

Time is of the essence when dealing with water damage. The longer the moisture remains in the house, the more likely secondary issues like mold and mildew will arise. Texas emergency restoration companies specialize in fast response times and quick turnaround times so that you can get your home back to normal without having to worry about additional problems caused by a delay in treatment. 

Reducing Stress & Financial Burden 

Water damage can be stressful enough as it is; you don’t need extra stressors added on top of it. That’s where Texas emergency restoration services come in handy. Not only do they make sure that your home is restored quickly, but they also provide estimates up front. This way, you can know what costs you’re looking at before any work even begins, and you can make sure that all repairs fit within your budget. On top of this, Texas emergency restoration companies will also work with your insurance company to help you maximize the money you have to restore your home.

High-Quality Workmanship & Service 

Texas emergency restoration specialists understand how important it is for their workmanship to be top-notch quality—after all, this isn't just any repair job; this is someone's home we're talking about! As such, you can expect these experts to treat your situation with respect and care, while providing timely solutions backed by crucial professional knowledge and skill-sets. And if there are any issues down the road? They'll work with you until everything is resolved, no matter how long it takes! 

When faced with water damage, time is of the essence, and you don't wait around for things to get worse! Because of this, it’s  to get help from a team of experts that specializes in Texas emergency restoration services. This way,you can rest easy knowing that your home will be restored quickly and effectively while remaining within budget constraints.

Why choose SERVPRO Team Shaw for emergency restoration in Texas?

1/16/2023 (Permalink)

SERVPRO vehicles lined up

Emergency restoration in Texas is an important, yet often overlooked aspect of life. Emergency restoration are critical services that are required when devastating disasters happen – both at work and at home. Let’s break down what emergency restoration in Texas is and why you should work with a professional restoration company. 

What is emergency restoration in Texas?

Emergency restoration services provide timely assistance when a commercial or residential disaster happens. From floods and fires to hurricanes and earthquakes, emergency restoration teams are equipped with the expertise and resources required to restore homes and businesses after a disaster. The goal of these services is simple—to minimize disruption and get life back to normal as soon as possible. 

The first step of any emergency restoration project is assessment and mitigation. This involves identifying the extent of the damage caused by the disaster, assessing risks, and formulating a plan for repair and recovery. This can include everything from extracting water to repairing structural damage to fixing plumbing and electrical. 

Emergency restoration teams typically use specialized tools (such as infrared cameras, thermal imaging detectors, moisture meters, dehumidifiers, and air scrubbers) to properly assess and remediate affected areas. 

Why work with an emergency restoration company in Texas?

For many homeowners, unexpected disasters or emergencies can be incredibly stressful. Fortunately, the help of an emergency restoration company can help make this difficult time much easier. 

These companies not only offer fast and efficient repairs to restore your home to its original condition, but they can also provide up-to-date knowledge about the latest technology for things such as water extraction and flood damage control. They are equipped to handle damaged furniture, carpets, walls, and flooring quickly, safely, and professionally. 

Additionally, these professionals know what to look for in deep-seated structural water damage that other methods may not detect. 

By working with an emergency restoration company you benefit from their vast experience when it comes to repair techniques and insurance protocols – both of which can save time and money in the long run.

Why work with SERVPRO for emergency restoration needs?

When emergency restoration needs arise, trust SERVPRO Team Shaw to get the job done right. 

Our experienced technicians are well-versed in a variety of emergency restoration services, from flood and fire restoration to mold remediation. We use cutting-edge technology, the best products and equipment available, and advanced processes to restore your property as quickly as possible. 

Additionally, our team is committed to putting the customer first. We’ll hold your hand every step of the way, which includes everything from assessments to claims to restoration.

At SERVPRO Team Shaw, we understand how overwhelming emergency restoration can be for people and strive to provide an excellent customer experience throughout the process.

SERVPRO of Hurst-Euless-Bedford explains how to deal with water damage in your home

12/20/2022 (Permalink)

Blog Summary: SERVPRO® of Hurst-Euless-Bedford explains the importance of hiring professionals to restore your home after water damage.

Water damage is one of the worst problems you can experience as a homeowner. It can be due to outside factors like flooding or faulty plumbing, leaking appliances, or other similar leakages inside the house.

Irrespective of how severe or insignificant the water damage looks, homeowners must ensure that their property is protected from further damage. The water damage restoration specialists at SERVPRO of Hurst-Euless-Bedford have outlined the steps homeowners need to take if there's water damage in their homes. 

It’s important to know that water damage requires urgent attention from experts who will perform the restoration process. Any delay can cause structural problems to the home and can be risky for the health of the occupants. In as little as one day, mold can develop in the affected areas.

1. Stop the leakage

When you notice any water leakage in your property, the first step is to look for the source and find a way to stop the leakage. Once the leakage is eliminated, the proper water damage restoration process can begin. Stopping the leakage will ensure that the water doesn’t continue to add up pending the arrival of a restoration company.

Water removal professionals like SERVPRO of Hurst-Euless-Bedford offer 24-hour emergency services, making them a reliable option at any time of the day.

2. Protect yourself and your valuables

Once you’ve been able to stop the leakage, the next step is ensuring that everyone is safe and your properties are protected.

Turn off the power

Immediately turn off the power source to protect yourself and your family. Leaving the power on in the case of water damage can be a disaster waiting to happen. However, you should only attempt to turn the power off if the switch is located in a place that isn’t affected by water damage. If it is, you should call an electrician and get your family and pets out of the affected area.

Protect your valuables

To limit the potential damage to your properties, you can remove all the items and valuables that water can damage. For instance, remove all the furniture sitting on a carpet to minimize further damage, like severe staining on the carpet soaked in water.

3. Call your insurance company

You will also need to call your insurance company to discuss compensation. What your insurance covers depends on the kind of policy you have. The insurance company will have to determine if your insurance covers the loss you've suffered. Therefore, they will send someone to assess the damage.

It’s also essential for you to document everything before you begin cleanup. Take photos and make videos of the damage; it will be useful in helping the insurance company assess the damage.

4. Begin water damage repair immediately

Before, during, and after the damage repair process, it’s important to remember to document the damage your home has sustained. The photos and videos you make will come in handy when making insurance claims in the future.

If you’re dealing with extensive water damage, you should reach out to a water restoration company to ensure the process is done safely and efficiently without causing further damage.

A water damage restoration company like SERVPRO of Hurst-Euless-Bedford will work with your insurance company so that the whole claims process remains stress-free for you.

Get Professional water damage restoration services in Grand Prairie, TX

SERVPRO of Hurst-Euless-Bedford is one of the leading water restoration companies in the Grand Prairie, TX area. They have a team of efficient and well-trained professionals who will respond with advanced tools and equipment to help you mitigate the water damage and restore your property to its preloss state.

Call SERVPRO of Hurst-Euless-Bedford at (817) 595-0004 for emergency water damage restoration.

How to avoid seasonal hazards during the cold seasons

12/20/2022 (Permalink)

Blog Summary: SERVPRO® of Hurst-Euless-Bedford explains ways to protect yourself during the cold seasons.

Fall and winter are exciting seasons in many parts of the United States. However, they pose many seasonal hazards and restoration needs and come with their fair share of risks.

The team at SERVPRO of Hurst-Euless-Bedford, a full-service water and fire damage restoration company in Hurst, TX, has highlighted 3 seasonal hazards and restoration tips you can follow to stay safe.

1. Fire hazard

Fire hazard is one of the most common seasonal hazards in fall and winter. With the temperature starting to drop, people often go back to using their heating equipment. With the heaters and furnaces not being used for so long, turning them on without having them serviced first can lead to a significant fire hazard.

In addition to dormant heating systems, another source of fire hazards during fall and winter is the misuse of candles. With the arrival of fall, it’s common for people to get their candles out to get cozier. However, candles are one of the most typical causes of house fires. 

Tips for preventing fire hazards

Service your heating system

Before using any heating system that has not been used for months, it is vital to bring in an expert to inspect and service it. Servicing your heaters before loading them will help you avoid fire hazards and prolong your device's lifespan.

Don’t leave candles unattended 

When using a candle, you should blow it out the moment you no longer need it or if you’ll be away from it for more than a couple of minutes. A lighted candle should never be left unattended.

In addition, burning candles should be put in a place where they’ll be out of reach of kids and pets, and they should be placed far from anything that might catch fire.

2. Flooding

Another seasonal hazard during the fall season is flooding. Flooding sometimes occurs because people ignore storm drains during fall and just concentrate on removing the falling leaves in their yards. This practice is a mistake that can prove costly if it rains.

If the leaf debris isn't removed from drains, the fallen leaves can clog the drains and block water from passing through.

How to prevent flooding in the fall

You need to ensure that you remove leaf debris from your drains. With leaves constantly falling, you need to check your gutters frequently. A drain free of debris could be the difference between enjoying the season and dealing with flooding.

3. Fog

Fog can be dangerous for drivers if not adequately managed because it can cause visibility reduction. It can be as bad as your line of sight is reduced to less than a quarter of a mile.

How to protect yourself on a foggy day

Because of how bad the visibility reduction caused by fog can get, it’s important to be far more careful when driving on a foggy morning. Always use your fog lights or low beams to protect yourself and other road users.

Get professional water and fire damage restoration services in Hurst, TX

SERVPRO of Hurst-Euless-Bedford is a full-service water and fire damage restoration company with the training and experience to handle any size of water and fire emergency. They are a locally owned and operated company that serves Hurst, TX, Euless, TX, Bedford, TX, and other neighboring areas.

Their goal is to provide a 5-star service to every customer that needs emergency water and fire restoration service. Call SERVPRO of Hurst-Euless-Bedford at (817) 595-0004 to speak with a restoration specialist.

SERVPRO of Hurst-Euless-Bedford outlines the steps to professional mold removal

11/17/2022 (Permalink)

Blog Summary: SERVPRO® of Hurst-Euless-Bedford outlines the steps to properly remove mold from your property.

Discovering mold in your home can be scary, especially if it’s black mold. Fortunately, mold can be safely removed without endangering yourself or others on the property. However, it’s vital to deal with it swiftly.

The team at SERVPRO of Hurst-Euless-Bedford, a leading mold removal company in Hurst, TX, has outlined the following steps to safely remove mold from your home: 

1. Mold inspection

Once you notice any signs of mold growth, like a damp, musty odor in hidden areas or seeing mold in your bathroom or other areas, the next step should be to conduct a proper mold inspection and testing procedure.

The essence of the inspection is to find other areas in the property with mold, help you identify the type of mold you have, and determine the cause of the mold growth.

Mold inspection is best done by a certified expert. A mold inspector knows the specific areas to check for mold development. They can also quickly ascertain the type of mold present in a property.

Additionally, most reputable mold inspection companies will take out part of the mold and send it to a lab for testing.

2. Identify and fix the cause of the mold growth

Mold doesn’t just grow anywhere. It typically grows in places with a lot of moisture, like leaks in your pipes, roof, windows, and attic, and areas that have experienced water damage like flooding.

It’s essential to first find out the cause of the mold growth and fix it, so it doesn’t develop again. A professional mold inspector will typically identify the cause of the mold and include it in their report. 

3. Protect yourself 

It's essential to safeguard yourself from airborne spores while cleaning moldy surfaces. The EPA advises wearing an N-95 respirator mask and gloves extending to the forearm's center.

They also advise using gloves made of "natural rubber, neoprene, nitrile, polyurethane, or PVC" if you use bleach or a potent cleaning solution. 

4. Removing the mold

There are several ways to get rid of mold on your property if you want to go the DIY route. 

Here are some popular methods to remove mold:

White Distilled Vinegar: Vinegar is the finest non-chemical way to eradicate mold permanently. Up to 82% of mold species can be eliminated using white distilled vinegar. Pour undiluted vinegar into a spray bottle and spray it on the affected areas. Allow it to sit for some time, and use a brush to clean off the mold.

Detergent: Mold on tiles, baseboards, wall framing, and similar surfaces can be washed off with detergent. Put detergent in warm or cold water and scrub the impacted area with a rag. Wash until all signs of the mold are gone, then dry the area and wash the rag.

Baking Soda: Add warm water to a spray bottle to make baking soda mold remover. Shake well after adding 1/4 tsp of baking soda to the bottle. Spray the mold development and then clean it with a scouring pad or brush. Rinse the area, then let it air dry. Finally, lightly sprinkle the area with the baking soda mixture once more to stop future mold growth. 

Hire an experienced mold removal specialist to do the job

Hiring a mold removal company like SERVPRO of Hurst-Euless-Bedford is the way forward if you have a severe mold issue in your property and want it gone. These experts can handle everything from mold inspection and testing to removal.

They have the expertise and advanced equipment to identify mold, deal with the underlying causes, and remove it from your property. Oftentimes, when property owners do mold removal on their own, the issue resurfaces after a few weeks/months. Experts, however, can remove the mold from your property and ensure it never returns.

About SERVPRO of Hurst-Euless-Bedford 

SERVPRO of Hurst-Euless-Bedford is a leading restoration company in Hurst, offering services like mold inspection/removal, water damage restoration, and fire damage restoration to residents and businesses.

They have a team of trained specialists who can come to your property to inspect and help you solve your mold problem.

Call SERVPRO of Hurst-Euless-Bedford at (817) 595-0004 to get a free quote.

SERVPRO of Hurst-Euless-Bedford shares water damage restoration tips

11/17/2022 (Permalink)

Blog Summary: SERVPRO® of Hurst-Euless-Bedford outlines what you should do to restore your property after a water damage incident.

Water can be quite destructive when it gets into your property, from a burst pipe, roof leak, storm damage, sewage backup, or others. Below are steps you can take to quickly limit the damage and restore your property to its pre-damaged state:

1. Identify the source, if possible, and turn off the water

The first thing to do when faced with a water damage situation is to find the source of the water and turn it off. If you are dealing with a minor pipe leak or appliance leak, you can just find and turn off the water main. 

However, when you are faced with a flooded property, you’ll need to take some extra steps, like turning off the electricity (if it’s outside) and wearing protective gear before venturing into the property to prevent electrocution.

If you can’t turn off the electricity, then you may need to call a technician or wait until the water/storm damage restoration company arrives.

2. Speak with your insurance provider and document the damage

Most basic property insurance policies cover water and storm damage restoration. So, it’s vital that you call your insurer immediately to inform them of the incident. Typically, they’ll schedule a loss assessment inspection. Some insurance companies may even provide you with a list of affiliated restoration companies you can use.

But, since you can’t wait until the inspection to start the restoration process, you’ll need to document the damage using photos and videos.

Take photos and make videos of all the affected areas and keep them for inspection. If you work with a restoration company like SERVPRO of Hurst-Euless-Bedford, they’ll provide other documents to back up your claim and work with your insurer to make the process seamless.

3. Protect yourself and your properties

Your safety and that of any other person within the property are paramount when dealing with water damage. If your property is flooded, you’ll need to look for temporary accommodation with friends and family or lodge in a hotel.

Once everyone is safely evacuated from the building and the electricity has been turned off, you can then start removing valuables and belongings to protect them.

Remove all paintings and wall hangings and take them to an unaffected part of your property or outside.

4. Clear standing water

It's essential to quickly take action when there is too much standing water on your property. The harmful impacts could extend deeper the longer you delay. To clear out the water, you’ll need a bucket, mop, or even a pumping machine if it’s a flood or massive storm damage restoration.

5. Dry everything

The next step is to dry the structures of your property and belongings to eliminate any hidden moisture. Professional water and Storm damage restoration experts have modern tools like moisture detectors, industrial fans, and dehumidifiers to dry every part of your property.

6. Check for mold

Mold can form within 24 hours after a water damage incident. So, checking for mold is a vital part of cleaning and making your property livable again.

Professional restoration companies like SERVPRO of Hurst-Euless-Bedford will remove any mold found and sterilize the affected areas to prevent redevelopment.

7. Know when to call in the professionals

‘DIYing’ is never advised when it comes to storm damage restoration and medium-to large-scale water damage restoration.

Hiring professional water damage restoration services will ensure the disaster is taken care of quickly and efficiently. You can rest assured that you won’t experience cases of mold development or property damage due to inadequate restoration.

Get professional restoration services in Euless

SERVPRO of Hurst-Euless-Bedford has a team of experienced water restoration specialists you can trust for your water/storm damage restoration needs in Euless. Their IICRC-certified water damage restoration specialists help homeowners and businesses overcome disasters of all kinds, from storm damage to flooding, pipe leaks, and others.

Call SERVPRO of Hurst-Euless-Bedford at (817) 595-0004 to request their services.